Help & support
We're here to help buyers and makers.
Contact us
Email: support@naijabay.com
WhatsApp support: coming soon
For buyers
NaijaBay connects you directly with makers. You arrange payment and delivery with the seller yourself. Always confirm details over WhatsApp or phone before paying, and prefer verified sellers.
Safety tips
Buy from verified makers where possible. Confirm the product, price, and delivery terms directly with the seller. Never share card PINs or passwords. Report anything suspicious to our support email.
Report a problem
Found a listing or seller that breaks our rules? Email support@naijabay.com with the store or product link and we'll review it.
For sellers
Need help setting up your store, adding products, or getting verified? Reach us at support@naijabay.com.